Your Satisfaction Matters

At Bayside Cannabis Dispensary LLC, we prioritize your satisfaction and are committed to providing high-quality cannabis products. Our goal is to ensure that every customer has a positive shopping experience. If you are not fully satisfied with your purchase, please take a moment to review our refund and returns policy outlined below.

Eligibility for Returns

We understand that sometimes a product may not meet your expectations. To maintain the highest quality and safety standards, we have established the following guidelines for returns:

• Defective or Damaged Products: If you receive a product that is defective or damaged, please contact us within 7 days of receiving your order. We will evaluate the issue and arrange for a replacement or a full refund based on your preference. To expedite the process, please include photos of the damaged item in your email.
• Incorrect Items: If you receive an item that does not match your order, please notify us within 7 days of receipt. Our team will provide instructions for returning the incorrect item and will send you the correct product at no additional cost. We appreciate your understanding and will ensure the correct item is shipped promptly.

Non-Returnable Items

For health and safety reasons, certain products cannot be returned. Please note that the following items are non-returnable:

• Used items
• Products that have been consumed (e.g., edibles, oils)
• Sale or clearance items

How to Initiate a Return

If you believe you qualify for a return or exchange, please follow these steps to ensure a smooth process:

1. Contact Us: Reach out to our customer service team via email at contact@baysidecannabis.store. Please provide your order number and a brief description of the issue you are experiencing.
2. Return Instructions: Upon receiving your request, our team will review your information and provide you with detailed return instructions. This may include a return shipping label, depending on the circumstances.
3. Pack Your Item: Carefully repackage the item in its original packaging, if possible. Include all original accessories, documentation, and receipts to ensure a full refund or exchange.
4. Ship Your Return: Use the provided shipping label to return the package to us. For your protection, we recommend using a trackable shipping service or purchasing shipping insurance.

Refund Process

Once we receive your returned item, our team will conduct an inspection to ensure it meets our return criteria. You will be notified via email of the approval or rejection of your refund. If approved, your refund will be processed Immediately, and a credit will automatically be applied to your original payment method. Please note that processing times may vary based on your financial institution.

Additional Information

We value your feedback and continuously strive to improve our services and products. If you have suggestions or concerns about your experience with Bayside Cannabis Dispensary LLC, please don’t hesitate to reach out. Your insight helps us better serve our community.

Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, our dedicated customer support team is here to assist you. Please contact us at contact@baysidecannabis.store, and we will respond as promptly..